Oru Mohiuddin
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RingCentral held its industry analyst event from February 26 to 28, 2024, highlighting 25 years of providing connected business solutions to organizations to help optimize customer and employee experiences. As the company transitions to sup...
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Mitel's acquisition of Unify, announced in January 2023, is now complete. The two companies complement each other in terms of their products and services, target segments, vertical focus, as well as geographical presence. The combined compa...
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This IDC Market Perspective discusses the need for modernizing contact centers in today's fast-paced world where customer expectations for instant gratification are high. The integration of advanced technologies, unification/aggregation of ...
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This IDC Market Note discusses RingCentral's shift from unified communications to unified intelligent experience, as announced during its Analyst Summit 2024. The company plans to extend its market to include events, webinars, and contact c...
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This IDC Market Note provides insights from the 8x8 Analyst Summit 2024, highlighting 8x8's business updates, innovations that focus on connected workflows and collaboration, and a customer-centric go-to-market strategy. It also discusses i...
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Co-optition with Microsoft in Europe
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Contact Center Preferences in Europe
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European Collaborative Applications Market Shares, 2023
More results for Planned Research