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IDC's extensive portfolio of subscription services enables clients to keep abreast of the latest market trends and empowers them to make the most well-informed decisions for their organization.

IDC IT Executive Programs Latest Research

IDC's extensive portfolio of subscription services enables clients to keep abreast of the latest market trends and empowers them to make the most well-informed decisions for their organization.

  • SAP Q12024 Earnings: Solid Start as Cloud Continues Momentum

    Mickey North RizzaDaniel-Zoe JimenezRobert Parker,  and others

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    Philip D. Harris, CISSP, CCSK

    This IDC Perspective discusses artificial intelligence (AI) attestation services and how business can determine if their AI models are performing as expected. Corporations are investing significantly in artificial intelligence since generative AI (GenAI) became real, usable, and value added....

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  • Contact Center Modernization: Crucial in the Age of Instant Gratification

    Oru Mohiuddin

    This IDC Market Perspective discusses the need for modernizing contact centers in today's fast-paced world where customer expectations for instant gratification are high. The integration of advanced technologies, unification/aggregation of data, and advanced AI capabilities — particularly GenAI —...

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  • Dispersing the Clouds of Discontent: Can the Smart Office Herald a New Era for Employee Experience?

    Gala Spasova

    This IDC Tech Buyer Presentation evaluates the pivotal power of employee experience as a source of opportunities and threats for organizations; examines different dimensions of employee experience such as hybrid working, workspace technology, organizational culture, and employee well-being; and...

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  • From Nashville to the World: Oracle Health's Vision for Transforming Global Healthcare

    Lynne DunbrackMutaz ShegewiSilvia Piai,  and others

    The 2024 Oracle Health Summit and Health Industry Analyst Summit occurred from April 23 to 24 in Nashville, Tennessee. This IDC Link features key highlights shared by Oracle Health executives with customers, analysts, and the industry regarding product advancements, key initiatives, and...

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IDC Industry Insights

Industry Insights assists business and IT leaders in making technology decisions with insightful, fact-based research and consulting services. Get industry research grounded in decades of experience from our global senior analyst team across six industries: retail, government, financial services, manufacturing, health and energy.

Learn more

IDC Industry Insights Latest Research

IDC's extensive portfolio of subscription services enables clients to keep abreast of the latest market trends and empowers them to make the most well-informed decisions for their organization.

  • SAP Q12024 Earnings: Solid Start as Cloud Continues Momentum

    Mickey North RizzaDaniel-Zoe JimenezRobert Parker,  and others

    Learn More
  • From Diagnostics to Surgery: How AI and Automation Are Changing the Future of Healthcare

    Lily Phan

    This IDC Market Perspective gives an overview of how the healthcare sector in Asia/Pacific is leveraging AI and automation to address challenges, such as accessibility, cost, and efficiency. With a 60% increase in AI solution adoption predicted by 2026, technologies, such as telemedicine, AI-driven...

    Learn More
  • From Nashville to the World: Oracle Health's Vision for Transforming Global Healthcare

    Lynne DunbrackMutaz ShegewiSilvia Piai,  and others

    The 2024 Oracle Health Summit and Health Industry Analyst Summit occurred from April 23 to 24 in Nashville, Tennessee. This IDC Link features key highlights shared by Oracle Health executives with customers, analysts, and the industry regarding product advancements, key initiatives, and...

    Learn More
  • Highlights, Insights, and Recommendations from Adobe Summit 2024

    Alan WebberMelinda-Carol BallouRoger Beharry Lall,  and others

    This IDC Perspective is a collaborative effort that highlights many of the key announcements, topics, and themes from Adobe's 2024 Summit event. "As expected, the primary topic at Adobe's 2024 Summit was GenAI," said Alan Webber, program vice president, Digital Platforms and Ecosystems at IDC. "But...

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  • NRF 2024 Big Show: Top 5 Retail Supply Chain Takeaways

    Jordan K. Speer

    This IDC Perspective distills five key supply chain takeaways from the NRF 2024 Big Show, reflecting the retail industry's current priorities and innovations. These focus on:ReturnsProduct life-cycle managementTracking and tracingVisibility across the omni-channel supply chain Operationalizing...

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